- 1 Overview of VITOACE
- 2 Recommended points of VITOACE
- 3 List of bonuses and promotions for VITOACE
- 4 Registration process for VITOACE
- 5 Deposit methods for VITOACE
- 6 Withdrawal methods for VITOACE
- 7 Reviews and reputation of VITOACE
- 8 Recommended games for VITOACE
- 9 Frequently asked questions about VITOACE
- 10 Summary
Overview of VITOACE
| Operator | Plustar N.V. |
|---|---|
| Game Providers | PNG,AMEBA,PP,RG,BETSOFT,RT,PG,HB,NLC,BTG,AUX,BNG,JILI,MP,SG,HS,SP,QS,WF |
| License | curacao |
| Start of operation | 2023 |
| Recommended Deposit Method | Bank transfer, stick pay, Bitcoin, Ethereum, Litecoin, Ripple |
| Recommended Withdrawal Method | Bank transfer, stick pay, Bitcoin, Ethereum, Litecoin, Ripple |
| Customer Support |
Live Chat
Email: service@VITOACE.com |
| Support Hours | Live chat: 24 hours Email: 24 hours |
| Bonuses | No Deposit Bonus 50% cash back on your first deposit Invite a Friend Bonus Slot Rebate Bonus Level Up Bonus Birthday Bonus |
Recommended points of VITOACE
Compatible with a wide range of models
Realistic live games
Slot games that are sure to win!
24-hour Japanese language support
Various Promotions
The best rebate bonuses in the industry
VIP Program
List of bonuses and promotions for VITOACE
No Deposit Bonus
| Overview | Sign up for VITOACE and receive a $17 no deposit bonus. |
| Period | Always on |
| Contents |
New registrants only get a No Deposit Bonus. |
| Participation Method | ① Tell the live chat that you wish to receive the “No Deposit Bonus”. ②You will receive a “Bonus Code” for the No Deposit Bonus in your “Inbox”. ③Confirm the “Inbox Message” and copy the “Bonus Code”. ④Enter the 【Receive Bonus】→【Coupon】 page. ⑤ Select 【Bonus Coupon】 for 【Coupon Type】. ⑥Select the provider you wish to use for your gaming company. (Recommended provider: Pragmatic Play) ⑦Paste the “Bonus Code” that you copied in Step 3 into the “Bonus Coupon Code” field. ⑧ Click the “Submit” button at the bottom of the screen and play at the casino. |
50% cash back on first deposit
| Overview | You will receive 50% cash back when your balance is less than $1. |
| implementation period | Always on |
| Contents | There is a betting limit per play for the initial deposit for application. Please refer to the followingLive Casino: $25 Slot Games / Shooting Games: $10 Video Casino Games / Sports Betting: Prohibited Games For games with a bonus purchase feature, the maximum bonus purchase amount is $10. Bonus purchases on machines with a minimum purchase amount exceeding $10 will be considered a violation of the rules. |
| Participation Method | Please apply via live chat. |
Invite a Friend Privilege
| Overview | Both of your friends can receive the refer-a-friend benefit |
| implementation period | Always on |
| Contents |
Invite your friends to join VITOACE, and when they register and deposit $100 or more, both you and your friend will receive the Refer-a-Friend Reward. |
| Participation Method | ①Your invited friend makes a deposit of $100 or more. ② The “Inviter” and the “Referred Friend” give their respective usernames in the live chat. ③ You will receive a “Bonus Code” in your “Inbox” at 12:00 noon on the following day. ④Confirm the “Inbox Message” and copy the “Bonus Code”. ⑤Enter the 【Bonus Receipt】→【Coupon】 page. ⑥Select 【Bonus Coupon】 for 【Coupon Type】. ⑦ Select the provider you wish to use for your gaming company. (Recommended provider: Pragmatic Play) ⑧Paste the “Bonus Code” that you copied in Step 4 into the “Bonus Coupon Code” field. ⑨Press the “Submit” button at the bottom of the screen and enjoy the game! |
Slot Rebate Bonus
| Overview | Rebate bonuses are accumulated for each bet placed on VITOACE. |
| implementation period | Always on |
| Contents |
Depending on your VIP level, you can earn up to 1.5% slot rebate bonus. |
| Participation Method | ① You do not need to apply for it. ②The money will be deposited into the main wallet before 12:00 pm every day. |
Level Up Bonus
| Overview | As a celebration, we will offer a level-up bonus to customers who are promoted to one star or higher for the first time. |
| implementation period | Always on |
| Contents |
For players with a VIP level of 1 star or higher |
| Participation Method | ①You do not need to apply for it. ② If you meet the requirements for promotion during the month, the Level Up Bonus will be awarded to your Bonus Wallet before 12:00 p.m. on the 5th of the following month. |
Birthday Bonus
| Overview | Bonuses are granted to players with a VIP level of two stars or higher. |
| implementation period | Always on |
| Contents |
As a token of our appreciation and celebration, we will offer a birthday bonus as a birthday present to customers whose VIP level is 2-star or higher in their birthday month. |
| Participation Method | ①You do not need to apply for the bonus. ② You can receive the bonus yourself on your birthday month by going to [My Page] -> [Receive Bonus] -> [Birthday Bonus] page. ③The birthday bonus you receive will be reflected in your Bonus Wallet. |
VIP Program
Registration process for VITOACE
①Visit the official VITOACE website and click on “Register”.
②Enter your “email address” and click “Send verification code.
③You will receive an email with the subject “[VITOACE] Email with the subject “Notification of Authentication Code” to the email address you have just registered, and write down the authentication code.
④Enter the verification code and click “Next”.
⑤Enter your “Username” and “Password” and click “Next.
⑥Enter your “Mobile Phone” and “Birthday”, check “I agree to the Terms and Conditions of this site and to the Privacy Policy and Responsible Gaming” and “I agree to receive new information about this site by e-mail or SMS”, and click “Submit”.
⑦When the screen changes to the one below, registration is complete.
That’s it for the explanation of the VITOACE registration. Thank you for your time!
Go to VITOACE official website
Online Casino Recommended Overall Ranking
Deposit methods for VITOACE
Bank transfer, stick pay, Bitcoin, Ethereum, Litecoin, Ripple
Withdrawal methods for VITOACE
Bank transfer, stick pay, Bitcoin, Ethereum, Litecoin, Ripple
Reviews and reputation of VITOACE
None at this time.
Recommended games for VITOACE
Fortune Dragon
Frequently asked questions about VITOACE
Promotion
① You can check by yourself from [Deposit/Withdrawal Service] -> [Transfer].
Example: If you want to play your bonus in PT
Source Wallet: Select PT
Destination Wallet: Select your main wallet
Amount of money to be transferred: Enter the amount of money in your PT balance.
Then press the submit button
If you have met the wagering requirements: The balance in the source wallet will be transferred to the main wallet.
If you did not meet the wagering requirements: The current total bet amount will be displayed along with the remaining required bet amount.
②You can check the amount of your bets by going to [Receive Bonus] – [My Bonus] page.
To receive your bonus, go to “My Page” > “Receive Bonus” and enter the coupon code.
For details on current promotions and how to earn bonuses, please refer to the “Promotions” page.
If you have any questions about promotions or bonuses, please contact us via live chat or email us at service@VITOACE.com.
If you have any questions, please contact us anytime via live chat or email [service@VITOACE.com].
Deposits, Withdrawals and Transfers
Method ①.
1. Click [My Page] in the upper left corner, then click [Deposit/Withdrawal Service].
2. Select [Transfer].
3. Select the “Source Wallet” and “Destination Wallet,” enter the “Transfer Amount,” and click “Submit.
4. Click on the game in the game wallet you have just selected, and you will be able to play the game.
Method ②.
1. click on the game you wish to play, and a pop-up will appear, from which you can also transfer the money.
2. Select one of the games.
3. Click [Play Now] and the [Transfer Game Wallet] screen will appear.
4. Enter the amount to be transferred there, and click [Transfer Now] to move your balance.
5. You can now play the game.
1. identification card (with photo)
2. document to verify current address (utility bill, etc.)
*For more information on KYC, please click here.
The following five documents are acceptable as identity verification documents.
*Please submit one of them.
Driver’s license (both sides of the back)
Basic Resident Registration Card (both sides of the back)
Passport (front side only)
Alien Registration Card <ARC>,Resident Card (both sides of the back)
My number card (front side only)
Required Information
Photo
Your name
Address
Date of issue
Expiration Date
Date of birth
Barcode (for passport)
Notes on Identification Documents:
The address on the personal ID and the current address verification documents must match.
The four corners should be included.
The information on the document should be clearly legible without camera shake or light reflection.
Only validated documents will be accepted.
While paying attention to the above four points, please take a picture of the document together with a piece of paper with “For VITOACE Authentication” handwritten on it, and upload it on the page [Account Settings] – [KYC] – [Identification Documents].
Please refrain from using image processing software to edit the image.
The following documents are acceptable as address verification documents.
Please submit one of them.
Certificate of residence
Receipt of utility bill, cell phone bill, or credit card statement
Mail from a government agency or city/ward office
*Notes for address verification documents:
Please submit a clear image. (We do not accept PDF or electronic invoices.)
The four corners should be included.
Only documents within 3 months from the date of issue will be accepted.
The information on the form should be clearly legible without camera shake or light reflection.
After confirming the above four points, please take a picture of the document together with a piece of paper with “For VITOACE Authentication” handwritten on it, and upload it on the page [Account Settings] -> [KYC] -> [Address Verification Document].
Please do not edit the image with image processing software.
Withdrawals can be made 24 hours a day on this site, and after KYC is completed, your withdrawal will be reviewed.
The credit card image should be taken together with a piece of paper with “For VITOACE authentication” handwritten on both the front and back of the card, covering the following two places with a sticky note or the like.
1. Front side: 6 digits in the center (e.g. 123456●●●●●●1234)
2. Back side: CVV number
*Please do not edit the image using image processing software.
Please submit the above documents by clicking on [Account Settings] – [Credit Card].
Note: Credit cards with no history of use on this site are not accepted.
Credit cards that have no history of use on this site must be registered.
If you are using a VISA card, it will take longer than usual for the payment function to be opened after you register your credit card.
For details on how to register your credit card, please click here.
Please refer to the instructions for each deposit/withdrawal method or refer to the [Deposit/Withdrawal Methods] page.
How long does it take for a withdrawal to be approved?
In order to protect your valuable funds, we take time to review your withdrawal.
You will be notified by email as soon as your withdrawal is processed.
When you make a withdrawal for the first time, you will need to set your password in the “My Page” -> “Account Settings” -> “Change Payment Password” page.
Normally, deposits are reflected within 30 minutes, but depending on how busy the bank is or the response time of your bank, it may take longer than usual.
If your deposit is still not reflected after 30 minutes, please contact Live Chat.
Registration and Account
First, please check that the cell phone number you registered is correct.
We have received many cases of SMS not being received due to blocking of incoming messages, so please check this as well.
If you still have not received the SMS after checking, please contact us via live chat or email.
In addition, the e-mail address provided by your cell phone company may no longer be available if you change your cell phone number, but we cannot change the e-mail address registered on this site after registration is complete. Therefore, we recommend that you use a “Google” or “iCloud” email address when registering. If you still do not receive the verification code after checking, please contact us via live chat or email.
Due to the fact that we allow one account per person and one account per household, we are unable to delete accounts to prevent unauthorized use. We cannot delete your account.
However, please contact Live Chat to have your account banned.
We hope you understand that this is a procedure to freeze your account due to our system.
Please be assured that your account will not be reactivated unless you contact us.
Please provide us with the following information via live chat or email (service@vitoace.com) and we will respond to your request.
Username
Your name (furigana)
Registered cell phone number
Your registered e-mail address
Reason why you would like your account frozen
We will freeze your account as soon as it is confirmed by the relevant department.
If you wish to reactivate your account, please contact us via live chat or email.
We will respond as soon as possible.
Please provide us with the following information via live chat or email at service@vitoace.com and we will be happy to assist you.
Username
Your name (furigana)
Registered cell phone number
Your registered email address
Reason why you would like your account frozen
We will freeze your account as soon as it is confirmed by the relevant department.
If you wish to reactivate your account, please contact us via live chat or email.
We will respond as soon as possible.
After entering your username, registered e-mail address, and verification code, click the “Send” button, and a temporary password will be sent to your registered e-mail address. After logging in with the temporary password, go to “My Page” -> “Account Settings” -> “Change Password” to reset your password.
Please note that if we find multiple registrations, we will close your account without notice.
Technical Assistant
If you experience any of the following problems while using this site, please try the following solutions.
Unable to open the site or an error screen appears.
Screen malfunctions occur while playing a game.
Cannot open the game after logging in.
The site is displayed slower than usual.
Please select and try the following actions
Delete cache
Google Chrome
Firefox
Safari
Edge
Unblock Cookies
Google Chrome
Firefox
Safari
Edge
Use another browser
Please refer to the Technical Assistance FAQ for instructions on each of these operations.
If the problem persists, please contact Live Chat.
Summary