目次
- 1 Overview of Fresh Casino
- 2 Recommended points of Fresh Casino
- 3 List of bonuses and promotions for Fresh Casino
- 4 Registration process for Fresh Casino
- 5 Deposit methods for Fresh Casino
- 6 Withdrawal methods for Fresh Casino
- 7 Reviews and reputation of Fresh Casino
- 8 Recommended games for Fresh Casino
- 9 Frequently asked questions about Fresh Casino
- 10 Summary
Overview of Fresh Casino
| Operator | GALAKTIKA N.V. |
|---|---|
| Game Providers | NetEnt, Novomatic, Nolimit City, Playtech, Microgaming, Play’n GO, merkur, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Big Time Gaming, Betsoft Gaming, iSoftBet, Playson, Amatic, Evoplay, ELK Studios, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Spinomenal, Rabcat, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Belatra, Relax Gaming, Hacksaw Gaming, Gamebeat, Gamzix, 1spin4win, Smartsoft Gaming, Mascot Gaming, Fugaso, Holle games, Zillion, Gamomat, AvatarUX, Felix Gaming, Netgame, Mancala Gaming, CT Interactive, SlotMill, 3 Oaks, Amusnet (EGT), PGsoft (Pocket Games Soft), Old Skool Studios, TrueLab Games |
| License | curacao |
| Start of operation | 2018 |
| Recommended Deposit Method | Credit cards (Visa, MasterCard), Interac, Skrill, Bitcoin, Litecoin, Ethereum |
| Recommended Withdrawal Method | Interac, Skrill, Bitcoin, Litecoin, Ethereum |
| Customer Support |
Live Chat
Email: help-fresh@support.win |
| Support Hours |
Live chat: 24 hours a day, 7 days a week
Email: 24 hours a day, 7 days a week
|
| Bonuses | Welcome Bonus |
Recommended points of Fresh Casino
Casino Offers Interesting Promotions and Tournaments
Slots full of popular progressive jackpots
High cryptocurrency withdrawal limits
Bitcoin support
24/7 live chat support
Large game selection including live dealer games
List of bonuses and promotions for Fresh Casino
Welcome Bonus
Registration process for Fresh Casino
① Go to the official Fresh Casino website and click on “Register”.
② Enter your “Email Address,” “Password,” “Country,” and “Currency” and check “I would like to receive personalized service and bonus notifications via email or short message.” Check “I confirm that I am at least 18 years of age and understand and agree to the Terms of Use and Privacy, Personal Information Management, and Cookie Policy.
③”Please click “Sign Up” when you get to the following screen.
④Enter “State,” “Date of Birth,” “First Name,” “Last Name,” and “Gender” and click “Next.
⑤Enter “Zip Code,” “City,” “Address,” and “Cell Phone” and click “Finish.
⑥ You will be taken to the deposit screen.
⑦Registration is complete.
That’s all for the explanation of Fresh Casino registration.
Thank you for your time!
Deposit methods for Fresh Casino
Credit cards (Visa, MasterCard), Interac, Skrill, Bitcoin, Litecoin, Ethereum
Withdrawal methods for Fresh Casino
Interac, Skrill, Bitcoin, Litecoin, Ethereum
Reviews and reputation of Fresh Casino
None so far.
Recommended games for Fresh Casino
Forty Finest Double XL
Crystal Strike
San Quentin
Frequently asked questions about Fresh Casino
What is the procedure to start playing?
To play for real money, you must first register as a user and then make a deposit. The free mode is open to everyone without registration.
What do I need to do to register?
Click on the “Register” button in the upper right corner. You can register via social networks (SNS) or via e-mail address.
To register via a social network (SNS): 1:
Select the icon for your social network. 2.
Log in to your account. 3.
Follow the on-screen instructions to complete your registration.
If you are registering via email address: 1:
Enter your email address, create a password for your account, and select your country and currency. 2.
2. agree to receive personalized bonus and promotion notifications and check the box “ON
3. confirm that you are at least 18 years of age and that you fully understand and agree to the Terms and Conditions and the Privacy and Personal Information Management Policy on the site, and then check the “ON” box.
Press the “Sign Up” button. 5.
An email will be sent to your registered email address. 6.
Follow the instructions in the email to complete your registration.
I did not receive a confirmation email. What should I do?
– Please check your spam folder.
– Please make sure the email address you entered during registration is correct.
– Please contact our support team.
– Please add our email address to your contact information so that we can keep you updated on future communications.
How do I activate my account?
You can verify your account in the following ways
1. verify the email address you entered during registration. If it is incorrect, please contact our support team and let them know. 2.
2. check your phone number in your personal account on the site. If your phone number has changed since you created your account, please let our support team know via the chat pod on the site and update your number.
3. upload the bank cards that will be used in your account, one at a time. Please make sure that the first 6 and 4 digits, expiration date, and user name are clearly visible. For cards with no name, a screenshot of the online bank page showing the name and the last 4 digits of the card number is also required.
4. upload the passport photo page. The passport number may be hidden.
What should I do if I entered my personal data incorrectly during registration?
Upload a copy of your passport and a selfie with your passport to your account page. Then, please inform our support team via the chat pod and our staff will verify your identity over the phone. After verification is complete, your profile information will be updated.
Can I change my currency after registration?
Yes, you can change your currency. You can change the currency you set during registration by notifying our support team.
Can I create multiple accounts?
The rules prohibit the creation of multiple accounts. Only one account can be used on our site.
Can I play with a friend’s (third party’s) account?
No. Accounts can only be used by you. Allowing third parties, including minors, to use your account is strictly prohibited.
I forgot my password. What should I do?
– Please click on the login button in the upper right corner of the screen and press the “Forgot your password” link.
– Enter the e-mail address or phone number you used when you registered and press the “Reset” button.
– A password reset instruction will be sent to your registered e-mail address or phone number. This usually takes a few seconds, but may take longer depending on your email or mobile carrier service.
How long does it take for the cash to be credited to my account?
Cash is usually posted to your account as soon as the transfer is completed. However, there are often delays. If you still have not received your cash after one hour, please contact our support team via the live chat function and send us a screenshot of the money transfer.
How can I withdraw money from my gaming account?
Click on the “Deposit” button in the upper right corner of the screen. Next, click on the “Withdrawal” tab. Choose your withdrawal method, select the amount you wish to withdraw, and click “Withdraw. Please note that only authorized users can make withdrawals.
How long does it take to withdraw funds from my account?
The withdrawal request process takes up to 24 hours. The time it takes for the funds to be credited to your payment account may be up to 5 business days, depending on your bank and payment system. According to the terms and conditions on the site, when withdrawing amounts in excess of ¥187,500, our management may require additional verification of your playing history. Please allow up to 48 hours for processing.
Can I withdraw money using a friend’s (third party’s) card?
No. All transfers on the site can only be made to a personal account registered in your name. Violation of these terms and conditions may result in the cancellation of your winnings.
Can I receive my winnings in other currencies?
If you wish to receive your winnings in another currency, please contact our support team regarding your request, as the management will review such requests on a case-by-case basis.
My withdrawal has been canceled.
If your withdrawal has been canceled, the following cases are possible
1. your account has not been verified
2. your account has been authorized, but additional authorizations have been imposed. 3. you have not met the wagering requirements.
3. you have not met the wagering requirements
4. you have submitted multiple withdrawal requests
5. you have exceeded your daily withdrawal limit
For individual reasons why your withdrawal request was cancelled, please contact our support team.
What is the transaction security at the casino site?
FRESH Casino uses the 128-bit SSL (Secure Socket Layer) protocol to ensure a high level of security for all transactions that take place on our system. The protection of your personal information is of paramount importance to the FRESH Casino Privacy Policy.
Are the games fair?
Our site is licensed by international gaming authorities and offers only original games by state-of-the-art game developers.
How do you verify the financial health of your online casino?
All activities, including financial remittances, are conducted in accordance with the provisions of our international gaming license.
Can I see the site’s license?
You can find more information about the current license and its status by clicking on the icon at the bottom of our site.
Who can participate in tournaments?
Anyone with a registered account can participate in tournaments.
Can I participate in more than one tournament at the same time?
Yes, of course you can participate in multiple tournaments at the same time. However, please note that each tournament has its own set of rules.
Do I need confirmation to participate in a tournament?
Some tournaments are declare-your-participation type tournaments, which means that we will confirm your participation. Please click on “Confirm Participation.” For automatic entry tournaments, you can join the eligible games as they are.
What is a “prize pool”?
The prize pool refers to the total prize pool. The higher you rank, the more prize money you can win.
What are BET tournaments?
BET tournaments are competitions in which players compete to see how much money they bet during the course of the tournament. The total bet amount is calculated as “bet amount x number of spins”.
Example
Let’s assume the minimum bet is ¥150.
1) Assume there are three participants. During the tournament, Mr. A spins 100 times for ¥150 per spin. This means that Mr. A’s total bet is ¥15,000 (amount x number of times).
2) Mr. B spins 100 times for ¥165 per spin, which means that his total bet is ¥16,500 (amount x times).
3) Mr. C spins 30 times for ¥1,500 each, and his total bet is ¥45,000 (amount x times).
In this case, your ranking is as follows
– 1st place: Mr. C ¥45,000
– 2nd : Mr. B ¥16,500
– 3rd place: Mr. A ¥15,000
When are points not awarded in a tournament?
Please note that points will not be awarded in the following cases
– Bets placed after the tournament period has ended
– Bets less than the minimum bet
– Bets placed with money that is different from the allotted money.
Example: If you bet with bonus money in a real money tournament, no points will be awarded.
What is a SPIN Tournament?
The tournament is based on the total number of spins on the eligible slots. There is a minimum bet amount. The number of spins counts for that amount or more. The more total spins you have, the higher your ranking.
Example
Let’s say the minimum bet for a SPIN tournament is ¥150.
1) During the tournament, Mr. A spins 100 times for ¥150 each time.
② Mr. B spins ¥7,500 50 times during the tournament.
In this case, your ranking will be as follows
– 1st place: Mr. A (100 spins)
– 2nd place: Mr. B (50 spins)
When are points not awarded in a tournament?
Please note that points will not be awarded in the following cases
– Bets placed after the tournament period has ended
– Bets less than the minimum bet
– Bets placed with money that is different from the allotted money.
Example: If you bet with bonus money in a real money tournament, no points will be awarded.
What kind of tournaments are POINTS tournaments?
POINTS tournaments are win-multiplier tournaments. In these tournaments, the player with the highest multiplier of winnings over bets wins the top prize. In other words, the higher the multiplier of “winnings divided by bets placed,” the better the tournament.
For example
Let’s assume that the minimum bet for the POINTS tournament is ¥150.
1) During the tournament, Mr. A bets ¥150 once and wins $1,500.
② Mr. B bets ¥750 once during the tournament and wins ¥300,000.
In this case, your standings are as follows
– 1st place: Mr. B (400: ¥300,000 divided by ¥750)
– 2nd place: Mr. A (multiplier 100: ¥15,000 ÷ ¥150)
When are points not awarded in a tournament?
– Bets placed after the tournament period
– When the bet is less than the minimum bet
– If you place a bet with money different from the allotted money.
Example: If you bet with bonus money in a real money tournament, no points will be awarded.
What is a RATE tournament?
RATE tournaments are win-multiplier tournaments with certain conditions. In these tournaments, players are required to make a certain number of spins according to the rules, and the player with the highest multiplier of the total winnings over the total bet amount will win the top prize.
Example
In a tournament with a RATE condition, the rules are as follows
– Assume 50 spins.
– The minimum bet in a RATE tournament is ¥150.
Mr. A bets 50 times at ¥150 per spin and wins a total of ¥15,000. In this case, Mr. A’s total winnings are ¥15,000 and his total bet is ¥7,500 (¥150 x 50 spins), for a multiplier of 2.
Mr. B bets 50 times at ¥300 per spin and wins a total of ¥75,000. In this case, Mr. B’s total win is ¥75,000, his total bet is ¥15,000 (¥300 x 50 spins), and the multiplier is 5.
– 1st place: Mr. B (multiplier 5)
– 2nd place: Mr. A (multiplier 2)
Mr. C bets 40 times at ¥300 per spin, winning a total of ¥300,000. However, he is not eligible for the tournament because he did not meet the requirement of 50 spins.
When are points not awarded in a tournament?
Please note that points will not be awarded in the following cases
– Bets placed after the tournament period has ended
– Bets less than the minimum bet
– Bets placed with money that is different from the allotted money.
Example: If you bet with bonus money in a real money tournament, no points will be awarded.
– If you place a bet on a non-qualifying slot
– If you do not meet the set number of spins.
What is a WIN Tournament?
WIN tournaments are competitions in which players compete for a place in a tournament based on the total amount of money they have won in the slot bonuses.
When are points not awarded in a tournament?
Please note that points will not be awarded in the following cases
– After the tournament period has ended
– If the minimum bet is less than the minimum bet
– Money that is different from the allotted money
Example: If you bet with bonus money in a real money tournament, no points will be awarded.
How are lotteries conducted?
Lottery tickets are issued automatically when you make a deposit. Please note that lottery prizes and minimum deposits are subject to change.
Can I participate in more than one lottery at the same time?
You can participate in multiple lotteries at the same time, provided the conditions of play are different.
Who can participate in a lottery?
Anyone with an account can participate.
Can I receive more than one prize in the same lottery at a time?
Yes, you can. You can get an unlimited number of lottery tickets, so it is possible to win multiple prizes in one lottery.
What is cash back?
Cash back refers to a system of refunding a portion of the actual funds spent on slot games. You can learn more about cash back on this page.
Why was my cash back not credited?
1. you did not meet the requirements
2. if you have more than one account
I met all the requirements, but my cash back was not credited.
Cash Back is a service for slot games. Please note that live dealer and/or table games are not eligible. Also, cash back will not be credited to duplicate accounts.
You can check this yourself from your personal account (select “Bets” in “History”).
I see the Real Money (RM) sign on the slot game icon, what does it mean?
This sign means that you can only play for real money.
What is the Buy Bonus feature?
Some slots come with a bonus buy-in feature. This service allows you to advance to the bonus round regardless of the duration of the game or the outcome of your wager. By taking advantage of the Bonus Buy feature, your PayPay percentage will fluctuate and your chances of winning will increase.
I cannot place a bet. Why is this? Please check the following
Check your account. The amount may be insufficient. 2.
2. make sure you are not betting bonus money on slots that are playable only with real money and jackpots.
Why can’t I place bets on Evolution games?
There are several possible reasons for this
1. you may not have enough money to bet. Please check your account balance. 2.
2. you have joined an Evolution game from another site that is not in our library, and you cannot place a bet.
I cannot download the game. What should I do?
1. please use the latest version of the Google Chrome browser to ensure that the website works properly. 2.
Delete your browser’s cache and cookies. After deleting them, log back into your account. 3.
3. try playing in the mirror of the website you are running.
What is the browser cache? And can I delete it?
To speed up your work, your browser copies page content (images, videos, etc.) into its cache. This way, when you visit the site again, it will download only the new data and the rest from your hard drive or your smartphone’s flash memory without any changes.
If our website does not display properly, please try clearing your cache.
For Android phones
Google Chrome
Click on the icon that appears on your screen. Select “Settings,” go to “Privacy and Security,” and click on “Delete browsing history data.
For the time period, select “Within 1 hour” or “All time”.
Check the blank box next to the data you wish to delete. Finally, click the “Delete Data” button.
Mozilla Firefox
Click on “Settings” from the icon displayed on the screen.
Press “Delete browsing data.
Check the blank box next to the data you wish to delete. Finally, click on the “Delete browsing data” button.
Opera Mobile
Select “Settings” from the icon displayed on the screen and open “Privacy & Security”. Click on “Delete data” and check the blank box next to the data you wish to delete. Finally, click on the “Delete Data” button.
For iPhone phones
Safari
Go to “Settings” and select Safari.
Select the “Advanced” button and open “Website Data”.
Click on “Delete all website data”.
Opera Mobile
Click on the icon displayed on the screen. Select “Settings” and open “Delete browsing data”.
Select “Cookies and site data”, select the “Clear” button and click “Clear selected data”.
For PCs
Google Chrome
Click on the icon displayed on the screen. Open “More Tools” and click on “Clear Browsing Data”.
Select “Within 1 hour” or “All time” for “Duration” and check the blank box next to the data you wish to delete. Finally, click on the “Delete Data” button.
Opera
Open the icon displayed on the screen and click on “Clear browsing history”. Under “Duration,” select the time you want and check the blank box next to the data you want to erase.
Finally, click the “Delete Data” button.
Mozilla Firefox
Click on the icon displayed on the screen and select “Settings”. Select “Privacy and Security” and press “Clear Data” under “Cookies and Site Data.
Unclick the “Cookies and site data” checkbox and check the “Web content cache” checkbox. Press the “Clear” button.
All changes you have made will be saved automatically.
Safari
Select “History” from the menu icon and click “Clear History”.
Select a period of time from the “Clear Target” pop-up menu, and finally click “Clear History”.
Edge
Click on the “Microsoft Edge” button and press “User Preferences”.
Select “Privacy, Search, and Services. Open “Select data to clear” under “Clear browsing data now”.
Under “Time Range,” select your desired time and check the blank box next to the data you wish to clear. Finally, click the “Clear Now” button.
What are FreshCoins?
FreshCoins are coins derived when you place a bet on our site. As you accumulate points, your account level is automatically upgraded.
How can I collect FreshCoins?
You earn 1 FreshCoin for every $7,500 you play for real money. If you play with bonus money, FreshCoins are calculated by a factor of 0.5. (e.g. 1 FreshCoin for every $15,000).
What are the benefits of becoming a member?
We offer a variety of benefits to better satisfy our customers. For example, increased daily withdrawal limits, exclusive bonus programs, birthday gifts, and more.
Is there any way to increase my membership rank?
You can earn membership points by playing for real money and bonus money. Real money is calculated with a coefficient of 1 and bonus money is awarded with a coefficient of 0.5.
When you accumulate FreshCoins to a certain level, your membership rank will automatically increase. As your membership rank increases, you will receive various benefits.
When you register an account, you are at rank Light (introductory level).
– Mild rank: 25 FreshCoins or more
– Classic rank: 100 FreshCoins or more
– Grand rank: 500 FreshCoins or more
– Cool rank: 2,000 FreshCoins or more
– Intense rank: 5,000 FreshCoins or more
– Strong rank: 10,000 FreshCoins or more
– Elite rank: 25,000 FreshCoins or more
– Fresh rank: 50,000 FreshCoins or more
Does my membership rank affect my withdrawal limit?
The higher your membership rank, the higher your daily withdrawal limit.
Can I have a dedicated staff member?
Customers with a rank of Intense or higher have access to dedicated staff support. We also offer a personalized bonus program.
Can I transfer my membership level from another company to our account?
Membership levels can only be transferred from partner projects. Please contact our support service to find out if you can transfer your membership level from another company.
Summary