Features, Safety, Reliability, Bonuses, VIP Programs, Deposit and Withdrawal Methods, Deposit and Withdrawal Limits, Reputation, and Registration Methods of Casumo are thoroughly explained.

Overview of Casumo

Recommended points of Casumo

Excellent ratings and numerous eGaming awards
Popular progressive jackpot slots
Very high withdrawal limits
Website developed for mobile players
Excellent reputation since 2012
Speedy withdrawal processing based on player experience
Speedy and professional customer support
Wide variety of live dealer games

List of bonuses and promotions for Casumo

Welcome Bonus

Registration process for Casumo

①Go to Casumo’s official website (https://www.casumo.com/ja/) and click on “New Registration”.

②Enter your “E-mail address” and click “Next”.

③Enter your “Password” and click “Next.”

④Enter your “phone number” and click “Next.”

⑤Enter your “User ID” and click “Next.

⑥Enter “Name” and click “Next”.

⑦Enter your “Last Name” and click “Next.”

⑧Please select “Gender.

⑨Enter your zip code and click “Next.

⑩Enter “Address (group, city, ward)” and click “Next.

⑪Enter your “Address (city, town, or village below)” and click “Next.

⑫Enter your “Date of Birth” and click “Next.

⑬Click whether or not you wish to receive information.

⑭After reading and agreeing to the Privacy Policy, click “Confirm”.

Deposit methods for Casumo

Credit card (Visa, MasterCard, JCB), bank transfer, VegaWallet, iWallet

Withdrawal methods for Casumo

bank transfer, VegaWallet, iWallet

Reviews and reputation of Casumo

None so far.

Recommended games for Casumo

Frequently asked questions about Casumo

How do I make a deposit to Casumo?
Click on Balance in the menu on the left, select your preferred deposit method, and then follow the instructions. Please use only the payment method used in your name.
Deposit Methods
Deposit methods are as follows
Visa, Mastercard, JCB, JPay, Vega Wallet, iWallet
How long does it take for my withdrawal request to reach my account?
Casumo will review and process your withdrawal request within 72 hours.
The time it takes for a withdrawal to be posted to your account will vary depending on the circumstances. Please be aware of this.
Bank – up to 5 days
Vega Wallet – immediately upon approval
Where can I find the remaining withdrawal terms?
The remaining withdrawal terms of your bonus can be found in the Withdrawals section of your Casumo My Account.
How long does it take for my submitted documents to be verified?
Due to the variety of documents and requirements, Casumo does not set a time frame for completion of the verification process. However, Casumo works around the clock to ensure that documents are verified as quickly as possible.
Customer Support
What are your customer support hours?
Casumo ambassadors are available to answer your questions. Please feel free to email us at hey@casumo.com.
Live chat is available from 15:00 to 24:00 Japan time.
About My Account
How do I register with Casumo?
From the main menu, select “Register” and follow the instructions. You can review all your details in the last step before completing your registration.
Why can’t I register with Casumo?
Please make sure that all information has been entered correctly. Is the name I selected available? If your email address is already registered with Casumo, you already have an account. Please select “Forgot Password” on the login screen or contact Customer Support directly.
Where can I unsubscribe from newsletters and other communications?
You can change your preferences for newsletters and promotions from the Settings menu on the left hand side of the screen.
How can I close my account?
Account closure is handled by our customer support team. If you wish to close your account, please contact us via email or live chat.
About Deposit
How do I make a deposit into Casumo?
Click on Balance in the menu on the left, select your preferred deposit method, and follow the instructions. Please use only the payment method used in your name.
Payment Methods
The following deposit methods are available
Visa, Mastercard, JCB, JPay, Vega Wallet, iWallet
I could not make a deposit, what should I do?
Please check that all information is displayed and filled in correctly, such as that the account number is correct and that the withdrawal or deposit page is properly displayed.
If all information is correct, please reload the page or try another browser (recommended browser: Google Chrome).
The number one reason for a failed deposit is your bank: Verified by VISA or MasterCard SecureCode may have failed. Please check that your card is not affected by any restrictions or blocks on online or international payments, that there are sufficient funds on the card, that you do not have more than 5 cards active at the same time, etc. If contacting your bank does not resolve the issue, please contact Customer Support.
I made a deposit, but the amount is not reflected in my Casumo account. What should I do?
Please make sure that the money has been debited from your card/account before contacting Customer Support. In most cases, Casumo will be able to track and confirm the transaction, but you may be asked to provide a copy of your transaction details for the payment company to investigate.
How long does it take for the funds to be reflected in my account after I make a deposit?
Reflection time varies depending on the deposit method. Please check the details from the table below.
VISA – Immediate
MC – Immediate
JCB – Immediate
JPay – Immediate
Vega Wallet- Immediate
About Withdrawals
How do I request a withdrawal?
Click on the coin symbol in the menu on the left, select Withdrawal, and then select your preferred withdrawal method.
The minimum deposit amount depends on the deposit method, but Ecopayz accepts deposits as low as $10.
What withdrawal methods are available?
You must request a withdrawal using the same deposit method you used for your last deposit.
How long does it take for my withdrawal request to arrive in my account?
Casumo will review and process your withdrawal request within 72 hours.
The time it takes for a withdrawal to be posted to your account depends on the situation. Please be aware that the time it takes to process your withdrawal request may vary depending on the circumstances.
Bank – up to 5 days
Vega Wallet – Instant upon approval
About Bonuses
What is a bonus?
Bonuses at Casumo refer to offers such as bonus spins, bonus money, and cash. The types and amounts of bonuses vary, as do the conditions and restrictions attached to the bonus. Any restrictions or requirements that apply to the bonus will be indicated in the Special Bonus Terms and Conditions. Bonuses may be converted (withdrawable) to real money in the player’s account, subject to meeting certain conditions specified for that bonus (see 3 below).
Where can I find bonuses?
If you are new to Casumo, you can find the Welcome Offer along with other available bonuses in the Treasures section of My Account. Promotions and other types of bonuses can be found in the Promotions section along with the terms and conditions attached to promotions and other offers.
What is the deposit bonus expiration date for the welcome offer?
Both the 100% deposit bonus and the 50% deposit bonus expire 180 days from the date of award. Please check the expiration date in the Treasure Details section of MyCount for the number of days remaining.
What is the percentage contribution when I use the bonus?
Each game has a different percentage contribution to the wager. Please see below to see how much each game contributes to your wagering requirements.
Slots
Machines that do not fall under the special description: 100%.
Slots with an RTP of 96.8% or higher: 30%.
Table games
Video poker: 10%.
Poker games (Live Casino & RNG*): 10%
Roulette (Live Casino & RNG): 10%
Baccarat (Live Casino & RNG): 10%
Blackjack (Live Casino & RNG): 10%
Wheel Games
(Live Casino & RNG): 50%
Sports
1.6x odds or higher: 100%.
Other
All other games: 100%.
*RTP = Return To Player
*RNG = Random Number Generated

Summary

Go to Casumo official website

Online Casino Recommended Overall Ranking