目次
- 1 Overview of Casino Mega
- 2 Recommended points of Casino Mega
- 3 List of bonuses and promotions for Casino Mega
- 4 Registration process for Casino Mega
- 5 Deposit methods for Casino Mega
- 6 Withdrawal methods for Casino Mega
- 7 Reviews and reputation of Casino Mega
- 8 Recommended games for Casino Mega
- 9 Frequently asked questions about Casino Mega
- 10 Summary
Overview of Casino Mega
| Operator | Continental Solutions Limited B.V社 |
|---|---|
| Game Providers | NetEnt, Nolimit City, Microgaming, Play’n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, Betsoft Gaming, iSoftBet, Playson, Amatic, Ezugi, ELK Studios, Evoplay, Push Gaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Booongo, Relax Gaming, MrSlotty, Betgames, edict, Authentic Gaming, Lucky Streak, Amusnet (EGT), Golden Hero, Caleta, Betsolutions, Golden Race, OneTouch, Salsa Technology, Yolted, Kalamba Games, Hacksaw Gaming, Patagonia, Onlyplay, Stakelogic, PGsoft (Pocket Games Soft), Kiron Interactive, |
| License | curacao |
| Start of operation | 2020 |
| Recommended Deposit Method | Credit cards (Visa, MasterCard, JCB), bank transfers, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Jetron, Vega Wallet, Match Better, Payz, Discover, Astropay) |
| Recommended Withdrawal Method | bank transfers, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Jetron, Vega Wallet, Match Better, Payz, Discover, Astropay) |
| Customer Support |
Live Chat
Email: supportjp@casinomega.com/
|
| Support Hours |
Live chat: 24 hours a day, 7 days a week
Email: 24 hours a day, 7 days a week
|
| Bonuses | First Deposit Bonus 2nd Deposit Bonus |
Recommended points of Casino Mega
Wide variety of game providers
Live dealer games available
Above average withdrawal limits
List of bonuses and promotions for Casino Mega
First Deposit Bonus
2nd Deposit Bonus
Registration process for Casino Mega
① Go to the official website of Casino Mega and click on “New Registration”.
② Enter “Username”, “Password”, “Email Address”, “Country”, “Currency”, and “Phone Number” and click “Continue”.
③「名」、「苗字（姓）」、「生年月日」、「性別」、「郵便番号」、「都道府県」、「秘密の質問」、「秘密の質問の答え」、「好きなベッティング」を入力して「同意します」、「広告（キャンペーン・ボーナス情報等）を含むメールを受信することに同意します。」を入力して「アカウントを作成する」をクリックしてください。
④ Check your inbox for the email address you registered with on the following screen.
⑤You will receive an email with the subject “CasinoMega Email Authentication.
⑥Registration is complete.
That’s all for the explanation of Casino Mega’s registration.
Thank you for your time!
Go to Casino Mega official website
Online Casino Recommended Overall Ranking
Deposit methods for Casino Mega
Credit cards (Visa, MasterCard, JCB), bank transfers, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Jetron, Vega Wallet, Match Better, Payz, Discover, Astropay)
Withdrawal methods for Casino Mega
bank transfers, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Jetron, Vega Wallet, Match Better, Payz, Discover, Astropay)
Reviews and reputation of Casino Mega
None so far.
Recommended games for Casino Mega
Slot girlfriend
Swipe Girlfriend
Moon Princess
Frequently asked questions about Casino Mega
(1) Registration & Login
What is an online casino?
An online casino is a casino that can be enjoyed over the Internet. At Casino Mega, you can enjoy playing on your computer, tablet, or smartphone. This means that you can enjoy playing on the casino during your commute, lunch break, before going to bed, or anytime, anywhere.
How do I register?
Registering with CasinoMega is very easy!
Simply go to “New Registration” on the website and fill out the required information. Please make sure that the information you enter is correct.
You will receive an email to your registered email address. Click on the URL in the email you receive to complete your account creation.
Identity verification (KYC) will be performed when you apply for your first withdrawal, so you can start depositing and playing as soon as your simple registration is complete. In addition, your account can only be used by you.
You will not be able to log in
<If you have forgotten your user name
Please contact our customer support. We will be able to assist you as soon as possible after we ask you a few questions.
<If you have entered your password incorrectly three times
Your account needs to be unlocked. Please contact Customer Support.
<If you have forgotten your password
Please try “Forgot your password” from the login screen. If your account is locked, please contact Customer Support.
<If you have not logged in for more than one year
Your account may be automatically locked for security reasons. Please contact our customer support team.
Please note that creating multiple accounts is strictly prohibited and is a violation of our Terms and Conditions. Please note that creating multiple accounts is strictly prohibited and is a violation of our Terms and Conditions.
I have forgotten my password.
Please click on “Forgot Password” on the login page. (If you are using a desktop computer, you can go to the login password entry screen > click on the key symbol).
If you do not receive an email from Casino Mega, please check your spam folder. If you cannot find the email, please contact our Customer Support.
I did not receive the email.
If you do not receive an email from Casino Mega, please check your spam folder.
If your email address is blocking emails from Casino Mega, please make sure that support@casinomega.comとkyc@casinomega.com is set to receive emails from Casino Mega individually.
If you still cannot find the email, please feel free to contact our customer support.
Do you offer a No Deposit Bonus for new players?
Casino Mega regularly offers special bonuses via Twitter and promotional emails.
→Check out our Twitter feed to see what bonuses we are offering!
(2) Deposit and Withdrawal
How can I deposit and withdraw money?
At CasinoMega, we only use trusted payment institutions for the safety of our players. After logging in to your account, click on the money symbol in the menu bar to go to the “Deposit” page. There are several deposit and withdrawal methods available, including bank transfers, credit cards, e-money, and virtual currency.
What deposit methods are available?
For details on available deposit and withdrawal methods and amounts, please refer to the “Deposit Page” after logging in.
Bank accounts (megabanks, city banks, internet banks, etc.)
Virtual currency
E-wallets (Jeton, King Bank, Cash 2Code, Ecopayz, Vega Wallet, Match Better, Astropay, etc.)
Credit cards (VISA, MasterCard, JCB)
Apple Pay, PayPal
We are waiting for your payment by credit card (VISA, MasterCard, JB, etc.), Apple Pay, PayPal, etc.
We accept almost all domestic banks. If you do not see your bank of choice, please check both “Bank Wire” and “Bank Transaction” on the deposit page.
What withdrawal methods are available?
To prevent money laundering, please select the same payment method for deposits and withdrawals. (Only deposits made by credit card will be withdrawn to your bank account.)
If the amount deposited is not reflected in my account
Deposits are usually reflected in your account immediately. If your account has not been credited or refunded after 24 hours, please contact our customer support team.
I am unable to deposit funds by credit card.
The following are possible reasons for this
Insufficient balance
You have reached your credit card limit.
Your financial institution did not authorize the deposit.
The deposit procedure has not been completed.
You used a card that does not have 3D Secure (if you do not have 3D Secure set up, please contact your financial institution or bank directly).
The card must be verified by Casino Mega (please contact our customer support).
Can I use someone else’s card?
For security reasons, only credit/debit cards in your name can be used to make a deposit. Please note that using any other card may result in your account being frozen.
I want to cancel my withdrawal request.
You can cancel your withdrawal request from My Page before the procedure is completed. Funds will be returned to your account within a few minutes.
How can I view my past deposits, withdrawals, and bets?
Click on “Deposit/Withdrawal History” on the Deposit/Withdrawal page. Select the history and time period you wish to view.
My withdrawal request was rejected.
Wagering requirements have not been met
Minimum deposit has not been made
The minimum deposit amount has not been deposited ・KYC is required for the first withdrawal request
The following are possible reasons for rejection.
Please be assured that our finance team will contact you via email within 24 hours of your rejection to explain the reason for the rejection. Please note that if you submit multiple withdrawal requests before meeting the wagering requirements, you may be penalized.
Pending withdrawal requests will be rejected during the KYC process, but you may reapply once the process is complete.
(3) Bonuses and Wagering Requirements
Are there any bonuses currently available?
You can check the current available bonuses by logging in to your account and clicking on “Promotions? after logging into your account.
If you are not sure if you are eligible, please ask our support team.
Casino Mega’s official Twitter page will also be posting special promotions on an irregular basis. Please check it as well. →Check out the bonuses we are offering on Twitter now!
What are the wagering requirements?
Some of the bonuses offered by CasinoMega include wagering requirements.
This is the total amount you must bet before you can withdraw your winnings. For example, if you get a ¥2,000 bonus and the wagering requirement is “20 times the bonus amount,” this means that you must first bet a total of ¥2,000 x 20 = ¥40,000 before you can withdraw your winnings. Please refer to the terms and conditions of each promotion for the wagering requirements of the promotion.
Where can I find the bonuses?
Please check “Bonus History” for the status of Deposit Bonus, Cash-Back Bonus, and No Deposit Bonus.
Free spins cannot be viewed in the Bonus History. If you have any questions, please ask our customer support.
(4) Account Information and Identification
How do I change my account information?
You can edit your account information by clicking on your username in the “Account Information” section of the website. You can change your password, address, etc.
<If you wish to change the e-mail address associated with your account
For security reasons, the following information is required for account verification.
<If you wish to change your deposit limit
You can set this in the “Responsible Gambling” section.
I would like to know about account verification (KYC).
We will ask you to submit your personal identification documents by e-mail “after your first withdrawal request”. (If you would like to complete KYC first, please contact our Customer Support.)
After you submit your withdrawal request, your account will be automatically verified once we confirm that you have played without any violations of the Terms and Conditions. You will receive an email with the required documents, which you can attach and return to us.
The standard required documents are photo identification and proof of address, but will vary depending on your situation; we will let you know what is needed when we contact you.
Screening will begin upon receipt of all required documents. Please be sure to prepare the correct documents for a smooth process.
You will be notified by e-mail when the review is successfully completed. You will also be notified by email in the unlikely event that any documents are missing.
There are no restrictions on depositing or playing during the processing period.
How long does it take to request a withdrawal?
After you submit your withdrawal request, the process is usually completed within 48 hours (excluding Saturdays and Sundays). However, please note that the processing time may vary depending on the initial withdrawal request, if you do not meet the withdrawal requirements, the amount of traffic, and your activity history.
Casino Mega will do its best to process your withdrawal as quickly as possible. If there is a problem with your withdrawal, our team will contact you via email.
How do I close my account?
If you wish to close your account, please send an email to support@casinomega.comまでご連絡ください with your user name, email address, and the reason for account closure. We will hand over the account to the department in charge of your account for support. Please note that we are unable to close accounts via live chat or in-account messages.
(5) Game Play
I should have won free spins, but when I open the game, the free spins do not appear.
You can check your free spins by opening the target game from the link provided in the email or other communication.
If you have not received any free spins, please try the following first.
Log out of the game.
Clear your browser’s cache, delete cookies, and delete your browsing history.
Update your device’s OS to the latest version.
Log in with another device, such as a PC or smartphone.
If you continue to receive no confirmation, please take a screenshot of the error screen and contact our support team.
Error displayed in the middle of the game
・Logout
Clear your browser cache, delete cookies, and delete your browsing history
Update your device’s OS to the latest version.
Log in with another device, such as a PC or smartphone.
If you continue to receive errors, please take a screenshot of the error screen and contact our support team.
Also, please let us know your play history ID (round ID). You can check your Round ID from “Game History”.
Why doesn’t the game work?
If the game is not working, please check if your internet connection is working properly and try troubleshooting.
Log out of Casino Mega
Clear your browser cache
Delete cookies
Try logging in again.
Also, make sure you are using the latest Flash Player. If you have any questions, please contact our Customer Support. My game has stopped during game play. All games are played through a secure server, and every time you place a bet, your information is registered with the server. Therefore, if you lose your Internet connection or your device is turned off while playing, rest assured that your bets will be applied when you log in again.
(6) Responsible Gambling
What are login restrictions (self-exclusion)?
If you wish to take a break from gambling for a certain period of time, you can restrict yourself from logging into your account. (Self-exclusion 1, 3 or 6 months)
If you decide that you need to restrict yourself, please contact Customer Support.
After the self-exclusion period, your account will remain suspended until the setting is removed. Please contact us if you wish to reactivate your account.
I would like to reduce or increase my deposit limit.
To reduce or increase your deposit limit, you must either remove the limit you have set or set a new amount.
You can cancel or set your deposit limit from the “Responsible Gambling” page. The change of settings will be completed within 24 hours after the procedure.
(7) Personal Information and Security
Is my personal information secure?
CasinoMega is committed to being a safe and secure casino where players can play safely and securely. All personal information is encrypted and stored using the latest security technology. We do not share your personal information with any third party.
What is the fairness of the games?
The gaming industry is highly regulated and each game is reviewed by multiple agencies to ensure that it is safe and fair before it reaches the player. CasinoMega only works with games from reputable gaming providers such as NETENT and Microgaming, and neither the providers nor the casino can manipulate the games in any way.
Are there any age restrictions?
You must be at least 18 years old to use CasinoMega.
Can I create multiple accounts?
To prevent bonus abuse and fraudulent betting, we strictly prohibit the creation of multiple accounts. Please note that only one account can be created per address/IP address.
Summary